Privacy policy

Data controller

Dr Michael Serrero — 6 Allée Gustave Eiffel, 92130 Issy-les-Moulineaux.

Data collected

The health and administrative data needed for your care are collected as part of treatment. Online booking is handled by Doctolib, the controller of its own processing.

Purposes

Appointment management, medical follow-up and legal obligations related to medical practice.

Retention

Retention periods comply with the regulations applicable to medical records. ◆ À compléter : [Exact periods to be completed by the practitioner.]

Cookies, analytics & advertising

This site uses Google Analytics (GA4) to measure its traffic, and Google Ads to know which ads lead to an appointment. These cookies are only set after your consent via the dedicated banner. You can decline, or change your choice at any time through the “Manage cookies” link at the bottom of the page. Until you accept, none of these cookies is set: the site only sends Google signals with no cookie or identifier (a page view, a click towards booking), used for aggregated traffic measurement and ad attribution modelled by Google.

IP addresses are anonymised and analytics data are kept for a limited time (generally 14 months).

Advertising tracking is limited to counting clicks towards booking — the Doctolib button and the phone number — in order to attribute them to the ad that preceded them. It is not used to show you personalised advertising: that refusal is written into the site’s code, not only in this text.

Your rights

Under the GDPR, you have rights of access, rectification, erasure and objection. To exercise them, contact the practice on 01 84 19 23 00.

Complaint

You may lodge a complaint with the CNIL (www.cnil.fr).